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Notion

Connect Cased to Notion to import your documentation and knowledge base

Connect Cased to Notion to import your documentation, runbooks, and knowledge base articles for your AI agents to reference.

  1. Go to Notion Integrations
  2. Click “New integration”
  3. Give your integration a name (e.g., “Cased Integration”)
  4. Select the workspace where you want to use the integration
  5. Click “Submit”
  6. Copy the “Internal Integration Token” (this is your integration secret)
  7. The integration secret will only be shown once, so make sure to copy it immediately

Before Cased can access your Notion content, you must explicitly share pages with the integration:

  1. Open the Notion pages you want to share with Cased
  2. Click the ”…” menu in the top-right corner
  3. Go to “Add connections”
  4. Select your Cased integration from the list

You can share individual pages or entire databases. Only pages explicitly shared with the integration will be accessible.

  1. Go to app.cased.com/connections/notion
  2. Enter your Notion integration secret
  3. Click “Save” to validate and store your connection

After connecting, you need to import your Notion pages into Cased’s knowledge base:

  1. Go to app.cased.com/docs
  2. Click “Import from Notion”
  3. Optionally enter a search query to filter pages (e.g., “runbook”, “oncall”)
  4. Set the maximum number of pages to import
  5. Click “Import Pages”

Your imported pages will now be available to Cased agents when answering questions or investigating issues.